Frequently Asked Questions:


  • What does Rolebot do?

    Rolebot is an AI-driven outbound recruitment platform, delivering an instant pipeline of diverse talent ready for new opportunities. Using sophisticated AI, Rolebot’s algorithms source a wide pool of qualified professionals that match your ideal candidate profile and schedules the initial interview for you.

  • Does Rolebot include any human component?

    Rolebot's Talent Success team (Yes, we’re human!) and we aim to provide a great candidate experience and ensure interviews are scheduled without a hitch!

  • How many interviews does it take to make a hire?

    Rolebot’s data shows that 1 in 5 interviews results in a hire for most customers.

  • Can Rolebot be utilized to hire anywhere and for any role?

    Yes. Rolebot operates worldwide with customers in the US, Canada, Europe, Latin America and Asia. Our AI can be leveraged to hire for any professional role focused on the skilled workforce across any industry (e.g., ranging from an entry-level Individual Contributor to the C-Suite).  Roles encompass Product, UI & Engineering, Customer Success, Sales, Digital Marketing, Accounting, Finance & HR Ops and Health & Wellness.


    At this time, Rolebot does not support any roles falling under the unskilled workforce umbrella (e.g., retail – merchandising, warehouse or restaurant waitstaff).

  • Does Rolebot guarantee diversity in its candidate sourcing process?

    Rolebot ensures at least 33 percent of candidates surfaced to customers are diverse across every role. Most customers receive more than 50 percent candidate diversity per role.

  • Do you integrate with any ATS/CRM or other 3rd party platforms?

    Yes. We are currently integrated with Greenhouse, Lever, iCims, SAP and Okta.

  • How is Rolebot different from a staffing firm?

    Rolebot does not make placements. Rolebot does not take ownership or claim a representation timeframe on any of the candidates surfaced.  Customers are welcome to engage and hire candidates at any time.

  • If we hire a candidate that came through Rolebot, do we pay a placement fee?

    No, never. Rolebot does not charge placement fees. Rolebot is here to ensure your team’s success in interviewing and hiring the best candidate for the job at no additional cost per placement.

  • Does Rolebot charge per license/user?

    Rolebot is based on an active role slot limit, meaning you can launch up to a specific amount of roles. On annual plans, these can be swapped out at any given time, depending on your needs. You can also add as many users as you need for each role.

  • Are the candidates that Rolebot sources interested in the opportunity we’re hiring for?

    All of the candidates sourced by Rolebot are passive candidates, which means they are not aware of the opportunity yet, or necessarily looking for one but are most likely willing to entertain a conversation based on their career behavior/history.

     

    Rolebot analyzes the profiles of the ideal candidates you provide when setting up a role and searches for a look-alike talent pool. Our algorithms source a wide pool of diverse and qualified professionals using sophisticated AI.

  • Where do you source candidates from?

    Rolebot’s AI builds a talent pool based on 100 publicly accessible data points across the web, including structured and unstructured data (conferences, certifications and professional networking communities).

  • What is the average response rate from Rolebot?

    Rolebot sees an average response rate of 30-50 percent across the board due to the consistency of engagement and the quality of candidates served. It is a continuous targeted approach that enhances your capabilities and delivers efficiently.

  • Does Rolebot interview candidates?

    Rolebot is focused on the top of the funnel. We do not pre-screen candidates before delivering them to you. Rather, we pique their interest and schedule them with a designated team member from your organization. This guarantees a transparent, unbiased process that drives efficiency consistently.

  • DOES ROLEBOT TRACK PERFORMANCE METRICS?

    Yes, Rolebot displays real-time role performance & DEI metrics in-platform.


  • IS IT POSSIBLE TO ENGAGE CANDIDATES ON MY OWN INSTEAD OF ROLEBOT?

    Yes, if you prefer to engage directly on a case-by-case basis, simply "skip" a candidate, and Rolebot will abstain from further engagement. 


    Furthermore, contact information is provided upon receiving a response, empowering you to pursue independent engagement or re-engage at your discretion in the future.

  • CAN WE RUN A CONFIDENTIAL SEARCH?

    Yes, all roles launched through Rolebot are confidential by default. Nothing is posted publicly.

  • WHAT DOES THE OUTREACH MESSAGE LOOK LIKE?

    The message is customizable and structured with content that you provide when launching a new role.  It is sent out from Rolebot on a user’s behalf.

  • IS CANDIDATE CONTACT INFO INCLUDED?

    Yes, contact info is provided on all accepted candidates once a response has been received.


  • ARE INTERVIEWS OR HIRES GUARANTEED?

    No, similar to any employer or recruiter, Rolebot cannot guarantee interviews or hires.  Our control lies in delivering 15 candidates every business day and engaging all accepted candidates to present specific job opportunities and schedule interviews upon interest.


    Nevertheless, Rolebot does achieve stronger KPIs than most employers or individual recruiters.  On average, customers achieve a 5:1 response ratio or better, and a 10:1 interview conversion.  


    However, some roles and markets are more difficult than others.  As a rule of thumb, if a role is required to be onsite, and it’s a remote location where the talent pool at-large is limited, the more difficult conversion will be.   If a role does not convert any interest, the data you receive during the subscription period is yours to keep.  You will always receive a pipeline of candidates with contact info to engage anytime at your discretion.


Rolebot On Demand:


  • HOW LONG DOES 1 ROLE LAST?

    The duration for the sourcing & engagement subscription period is 30 days per role. If you elect to extend a role for additional months, the subscription period will be updated to align with the subscription extension. 

  • HOW OFTEN CAN I LAUNCH ROLES?

    New roles can be launched at any time.  Your CC will be charged for each new role at time of launch.


  • IF I LAUNCH A ROLE TODAY, WHEN CAN I EXPECT TO RECEIVE A ROUND OF CANDIDATES TO REVIEW?

    New candidates are delivered the following business day.


  • CAN I EXTEND A ROLE?

    Yes, once in-platform, choose not to cancel prior to the next 30 days, and the role will be extended.


  • ON A MONTHLY PLAN, WILL IT TERMINATE AUTOMATICALLY AFTER 30 DAYS?

    No, you must cancel from within the platform. As long as you cancel prior to the next 30-day subscription period, your CC will not be charged.


  • ON A MONTHLY PLAN, CAN I CANCEL AT ANY TIME?

    Yes, you have the flexibility to cancel at any time before the end of the 30-day subscription period.


    However, once you agree to launch a role, your CC will be charged the stated amount, which is non-refundable, even if you decide to discontinue reviewing talent before the 30-day subscription period concludes.  


  • ON AN ANNUAL PLAN, CAN I CANCEL AT ANY TIME?

    Yes, while you have the option to cancel at any time, please note that the CC on file will be charged for the full year, and this charge is non-refundable.


  • IF I REVIEW CANDIDATES EVERY DAY, HOW MANY WILL I RECEIVE FOR 1 ROLE SLOT?

    Rolebot delivers talent every business day, provided that you review all candidates surfaced from the previous day’s round. 


    If you follow this cadence, you will receive up to 300 candidates per role.


  • IF I DECIDE TO CANCEL PRIOR TO THE END OF THE MONTH, WILL ENGAGEMENT CONTINUE?

    All accepted candidates will be engaged through the end of the 30-day subscription period.  If you choose to terminate by the end of the month, engagement will cease on the final day of the 30-day subscription period.

  • IF I MAKE A HIRE PRIOR TO THE END OF THE 30-DAY SUBSCRIPTION PERIOD, CAN I PAUSE A ROLE?

    Yes, you can pause a role at any time during the subscription period.  If a role is paused, no new candidates will be surfaced, and engagement will cease until a role is unpaused. However, charges will continue, and the subscription period will persist.


  • CAN I REPLACE A ROLE WITH A DIFFERENT ROLE DURING THE SUBSCRIPTION PERIOD?

    No, once a role is launched, it can’t be changed.  You would have to purchase a 2nd role to launch a new one.


  • WHAT IF I WANT TO UPGRADE TO A MUCH LARGER ROLE VOLUME?

    Please email hello@rolebot.io and a sales representative will follow up with you shortly.


  • DO WE GET TO KEEP THE DATA AFTER THE SUBSCRIPTION TERMINATES?

    Yes, all data is yours from the time it’s delivered. 


  • HOW CAN I BEST EXPLAIN ROLEBOT TO MY SUPERVISOR OR PEER?

    The best way to think about Rolebot – Imagine having a job board that only returns candidates that you want to speak with, and then schedules the 1st interview seamlessly.  


    If that doesn’t resonate, give this one a fair shake - Imagine having a fully dedicated recruiter (or sourcer) for 30 days straight focused solely on sourcing & engaging candidates you wish to speak with on a role you’re hiring for and scheduling the interviews for you.

  • IS THERE ANY DIFFERENCE BETWEEN A MONTHLY PLAN AND AN ANNUAL PLAN BESIDES THE DISCOUNT?

    Yes, on the annual plan, you will be able to swap out your roles every 30 days.


  • IS CANDIDATE OUTREACH AND INTERVIEW SCHEDULING UNLIMITED?

    Yes, it occurs on a continuous basis during the subscription period.


  • CAN WE MAKE MORE THAN 1 HIRE ON A ROLE?

    Yes, you can make as many hires as you want for a specific role, the more the merrier if applicable.  There is no additional cost.


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