Rolebot & USC
Filling a Niche for USC's Recruitment Team
Rolebot rises to the ranks as one of the university’s favorite time-saving, efficiency tools for sourcing specialized talent
Before USC started using Rolebot, recruiters could spend hours scanning keywords and relevant skillsets across hundreds of profiles and resumes on other sourcing platforms.
If a search on the conventional platforms failed to produce promising leads, they often needed to adjust their filters and rethink their approach — a process that could easily take over a day.
Since signing on with Rolebot’s AI-powered platform in 2021, however, candidate sourcing has become significantly faster, more targeted, and all-around more efficient.
Rolebot proactively delivers curated candidate matches based on predefined criteria, allowing USC’s recruiters to focus more on high-touch engagement and less on manual screening.
“This not only saves time but also improves the overall quality and speed of candidate outreach,” says Dominic Austin, Senior Talent Acquisition Partner.
Taking the heavy lifting out of sourcing
In addition to the time savings, Rolebot has increased the quality of USC’s candidates, particularly among niche roles.
While the university has always attracted a high volume of applicants and built a large inbound candidate pool for many roles, sourcing niche or specialized positions often presented challenges.
“For those roles, the volume of qualified applicants was much lower,” says America Wheelock, Talent Acquisition Partner. “At that point, we would have to manually source candidates from other tools, which could often take hours of combing through profiles to identify candidates who met the specific skills or background the hiring managers requested. Rolebot has helped change the dynamic by taking some of the heavy lifting out of sourcing by the tool proactively delivering candidates to our inbox.”
Consider the role of an HR partner for athletics, requiring both HR and NCAA expertise, or a position requiring specialized expertise in higher education, prior lab experience, and a specific certification. Rolebot’s algorithm can filter nuanced criteria to help surface those hard-to-source candidates with specialized talent that LinkedIn and other platforms might have missed.
“A standout aspect of our experience with Rolebot has been the support team who have been incredibly responsive and collaborative, regularly checking in and reaching out through email, helping us refine role criteria based on feedback and making thoughtful adjustments to improve candidate matches,” says Dalia Zada, Sourcing Specialist. “Their proactive and personalized support has made Rolebot feel like a true extension of our team.”
Uncovering targeted, specialized talent
By leveraging advanced AI technology and a robust support system, USC recruiters appreciate the ability to change the search parameters and refine their searches as needed in a timely, efficient manner.
Features that allow the recruiters to nimbly adjust their searches, such as the addition of a laboratory component, have helped USC source candidates with highly specific qualifications.
USC recruiters have also seen an increase in candidate pipelines, as Rolebot surfaces professionals from backgrounds, sectors, skills, and communities who might have been overlooked by traditional searches.
“This has helped us build more pipelines without compromising on quality,” says Zada.
Perhaps most of all, USC recruiters love the way the tool adapts based on their feedback, engaging a back-and-forth dialogue that, according to Program Manager Whitney Warnes, improves results over time and feels “more like a partnership.”
As a valued member of the “USC recruitment team,” Rolebot wears the distinction with pride.
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