Rolebot’s Top 3 & 3: Don’t Draw the Hardline

July 21,  2021

We’re in unprecedented times when it comes to work environments (e.g. onsite, WFH or a blend of both — hybrid). As some restrictions are either being lifted or drawn back, companies are facing a new normal in defining what those environments will be moving forward.

Some are answering the question with a singular answer, while others are waiting for more certainty before coming to a decision. Many have decided to stay as-is for the foreseeable future and others are deploying a hybrid model.

The correct answer is: there is no right answer. Ideally, the solution is one that aligns with your company’s goals/expectations and those of the workforce you employ.

1. Gauging your Current Employees

  • Suggestion: Get their perspectives in a democratic process.

Get a good feel as to where your current employees stand and what they’re comfortable with. Having this stance helps create a cohesive working environment for your existing team and creates a welcoming one for new hires.

  • ​Avoid: Making an executive decision.

Everyone has an opinion, but before putting that opinion into motion, take a synopsis of what’s happening in and around the company. Look at what your competitors are doing/saying, look at the feasibility of landing new hires in this new normal, and where the workforce that your company will be employing stands. The workforce has already spoken, and there’s more talent out there than employers. Companies putting up a hard stance now will experience obstacles, when retention rates increase due to lack of flexibility.

2. Choosing the Right Cadence

  • Suggestion: Present a choice.

People feel better when we’re given control over choices — especially choices that dictate how everyday life plays out. Note: There are more jobs open now than ever and it is proving more difficult to fill these positions unless you assimilate to the current talent pool’s proclivities instead of working against.

  • Avoid: Making it ‘my way or the highway’.

When you back someone into a corner, you’re also removing trust and a sense of safety and stability. We’re at a tipping point in employment, where lifestyle balance and work meet. If you haven’t already noticed, people are quitting their jobs at a higher rate than ever — 4 million people quit in April 2021 alone. Some have referred to it as the ‘great resignation’, avoid becoming part of that statistic.

3. Transparency at Every Step

  • Suggestion: Over communicate and be available.

Communication across companies has become more challenging with WFH/remote environments. The watercooler looks different now than it ever has before — which means that team interaction must be more intentional now.

  • Avoid: Removing remote team members from decisions made and conversation had be onsite employees.

All factions of the team should remain connected, even when working from different locations. Leverage intentional communication channels to engage your entire team, not just those who are in-person.